Edit or delete posted reviews

You can edit or delete individual posted reviews, as well as mass delete reviews by a date range.


To edit or delete an individual review:

  1. From the title's details , click REVIEWS.
    Reviews page showing a review.
  2. Next to the review, do one of the following:

    If you want to...

    Delete the review
    1. Click Delete icon..
    2. From the pop-up that appears, click Delete Review.
    Edit the review
    1. Click Edit icon..
    2. Make any changes.
    3. Click Save Review.

To mass delete posted reviews:

  1. Go to Discover Admin.
  2. Click Reviews.
  3. Click the APPROVED REVIEWS tab.
  4. In the From: and To: fields, enter a range of dates for the reviews you want to delete.
    Approved Reviews page.
  5. Click Delete All Reviews. A pop-up appears.

    Note: This process deletes all reviews submitted in the date range, regardless of whether they required approval.

  6. Review the pop-up message, and click Delete All to proceed.
    Delete All pop-up message.
    Note: The number of reviews that will be deleted appears in parentheses in the pop-up.
  7. Job Manager opens. When the status is Completed, click the Action drop-down, and then View to see the summary.
    Delete Reviews job summary.